Dealer conversation ops
Capture stock queries, order changes, and delivery promises from WhatsApp into structured work.
Solutions · Manufacturing
Dispatch promises that production and sales both honour
Dealers and distributors in India message on WhatsApp for stock, ETAs, and complaints. Nexora turns those conversations into tracked commitments across sales, planning, and logistics.
Challenges we solve
- Dealer ETAs promised on WhatsApp never reach the plant or warehouse
- Order changes get lost between sales and operations
- Quality or delivery complaints reopen without ownership
- Regional managers lack visibility into open dealer commitments
- Email POs and WhatsApp chases live in separate worlds
Outcomes teams see
- Every dispatch and ETA promise is owned and dated
- Sales and operations share one customer timeline
- Complaints escalate before relationships erode
- Regional leaders see at-risk dealers and overdue promises
- Fewer fire drills caused by forgotten chat commitments
How Nexora helps
Cross-team handoffs
Sales commits; ops executes — with reminders and escalations when dates slip.
Plant-to-market visibility
Managers see open commitments by region, product line, or account — not buried in phones.
Connect your dealer WhatsApp to operations
Start free, or talk to sales about multi-plant and multi-number manufacturing setups.